Privacy Policy – Nuts4Climbing Limited
Last updated: 5 December 2025
1. Who We Are
Nuts4Climbing Limited (“we”, “our”, or “us”) operates the website www.nuts4climbing.com.
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Contact:
Email: Sarah Cullen – sarah@nuts4climbing.com
2. Personal Data We Collect
Information you provide directly
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Name
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Email address
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Phone number
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Account details when registering on our website
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Information submitted via our contact forms, newsletter sign-ups, or consent forms
Information collected automatically
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IP address
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Browser type and version
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Device information
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Pages visited on our website
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Cookies and similar tracking technologies (e.g., Google Analytics)
Payment information
Payments are processed securely via Stripe. We do not store your full card details; only information necessary to process payments is shared with Stripe.
3. How We Use Your Personal Data
We use your data to:
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Respond to enquiries and provide requested services
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Manage user accounts on our WordPress site
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Process payments and provide purchase confirmations
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Send newsletters or marketing communications (with your consent)
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Improve our website and user experience
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Comply with legal obligations
4. Legal Bases for Processing
We rely on the following UK GDPR legal bases:
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Contract – to provide the services or products you request
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Consent – for newsletters, marketing, or optional cookies
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Legitimate interests – to improve our website and services
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Legal obligation – for record-keeping and compliance
5. How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes described above or as required by law. Account information is retained until you request deletion or close your account.
6. Sharing Your Data
We may share your data with:
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Service providers – website hosting, email providers, analytics tools
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Payment processors – Stripe
We do not sell or trade your personal data. Some data may be transferred outside the UK, but only where appropriate safeguards (e.g., Standard Contractual Clauses) are in place.
7. Cookies
We use cookies to:
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Improve website functionality
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Analyse website traffic
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Deliver a personalised experience
You can manage or disable cookies via your browser settings. For more information, see our Cookie Policy (link if available).
8. Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion (“right to be forgotten”)
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Restrict processing
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Object to processing
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Withdraw consent (where applicable)
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Request data portability
To exercise your rights, contact Sarah Cullen at sarah@nuts4climbing.com
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO):https://www.ico.org.uk
9. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page with a new “last updated” date.